At usa-47-hats.com, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, you can return it within 30 days of the purchase date for a full refund or exchange.
**Return Process:**
1. **Eligibility:** Items must be in their original condition, unworn, and with all tags attached.
2. **Request a Return:** To initiate a return, please contact us at [email protected] or call us at 757-307-4019 to obtain a Return Authorization (RA) number.
3. **Packaging:** Pack the item securely in its original packaging along with your order confirmation.
4. **Shipping:** Ship the package to:
“`
usa-47-hats.com
Returns Department
2864 Allison Avenue
Virginia Beach, VA 23451
US
“`
5. **Return Shipping:** Customers are responsible for return shipping costs unless the item is defective or an error was made on our part.
**Refunds:**
Once we receive your return and inspect the item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.
**Exchanges:**
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
If you have any questions regarding our Returns Policy, please feel free to reach out to us at [email protected] or by calling 757-307-4019.